24th January 2019

Email Delays

25 Jan 2019 01:00

Microsoft have confirmed the affected service has now been fixed and have closed the Incident. We are experiencing normal service with Emails, however, if you need an urgent response, please give us a call on 0330 119 0999.

24 Jan 2019 22:00

Current status: Microsoft are continuing to monitor the environment to ensure that service is recovering and email is being delivered as expected. We are not experiencing delays to email that we were previously, although we are continuing to monitor until the incident is cleared by Microsoft. If you need an urgent response, please give us a call on 0330 119 0999.

24 Jan 2019 19:00

Current status: Microsoft have identified a potential fix to address the issue and are testing the fix to confirm that it is a viable solution.

24 Jan 2019 16:10

Current status: Microsoft are continuing to fix the problem while actively monitoring the connections to the healthy infrastructure. Additionally, they’re reviewing system logs to understand the underlying cause of the issue. We are still seeing some of our Emails suffer small delays - if you need an urgent response, please give us a call on 0330 119 0999.

24 Jan 2019 11:00

Office 365 is experiencing connectivity issues for some subscribers. We use Office 365 for Email, and therefore any tickets raised by Email may be subject to delays. We will post another update when we receive an all clear from Microsoft.

support@sipsynergy.co.uk | 020 7096 6799 | www.sipsynergy.co.uk